Help Center

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πŸš€Getting started

What is Support Geeks? βŒ„
Support Geeks is the behind-the-scenes team that keeps your technology, marketing, and day-to-day running smoothly, so you can focus on the work that grows your business. We handle technology support, marketing, social media, and digital strategy for busy small businesses.
How do I get started? βŒ„
Use the β€œGet help today” link on supportgeeks.com to book a time, or email support@supportgeeks.com. We'll talk through what you need and get moving, often the same day.
Who do you work with? βŒ„
Busy small-business owners and professionals, including many in real estate, who would rather spend their time with clients than wrestle with technology and marketing.

πŸ“Services

What services do you offer? βŒ„
Four areas: technology support, marketing support, social media, and digital strategy. Use one or all of them.
What does technology support cover? βŒ„
When something breaks, you get a real person the same day, not a ticket number and a week of waiting. We keep your systems fast, secure, and out of your way.
What does marketing support include? βŒ„
Polished, on-brand work across print, digital, and social, designed around one goal: more of the right clients reaching out to you.
Can you run our social media? βŒ„
Yes. We build the plan and create the content, so you show up consistently where your clients already spend their time, without the daily grind.
What is digital strategy? βŒ„
We find what's working, cut what isn't, and hand you systems you own, so your growth never depends on us forever.

πŸ“How we work

How fast can you help? βŒ„
Same-day support is the norm. Reach out and a real person responds; you're not stuck in a long queue.
Do I own what you build? βŒ„
Yes. Everything we build is yours to keep. Your growth never depends on us staying in the picture.

πŸ’³Pricing & billing

How much does it cost? βŒ„
It depends on what you need. Tell us about your business and we'll put together a straightforward quote, with no surprises.

πŸ’¬Support

How do I reach support? βŒ„
Email support@supportgeeks.com and your message becomes a tracked request our team works through to resolution. For order questions, use orders@supportgeeks.com.
What are your hours? βŒ„
We work Monday through Friday and aim to respond the same day during business hours.